Rental Terms & Conditions
Guest must be 25 years or older to make a reservation, check in and receive keys. ID will be required.
Check-In Locations:
Amelia By The Sea Condos / serving Amelia By The Sea guests only
3240 S. Fletcher Avenue, Fernandina Beach, FL 32034 / (800) 335-0984
Office Hours: M-F 9:00am – 5:30pm / Sat 9:00am-5:00pm / Sun Closed
Amelia South Condos / serving Amelia South guests only
3350 S. Fletcher Avenue, Fernandina Beach, FL 32034 / (800) 543-0664
Office Hours: M-F 9:00am – 5:30pm/Sat 9:00am-5:00pm/Sun Closed
Main Office – ERA Fernandina Beach Realty / serving Houses / All Other Condos only
2057 S. Fletcher Avenue, Fernandina Beach, FL 32034 / (800) 741-4011
Office Hours: M-F 8:30am – 5:30pm / Sat 9:00am-5:00pm / Sun Closed
Oceans of Amelia Condos / serving Oceans of Amelia guests only
382 S. Fletcher Avenue, Fernandina Beach, FL 32034 / (800) 331-7428
Office Hours: M-F 9:00am – 5:30pm / Sat 9:00am-5:00pm / Sun Closed
ALL LOCATIONS HAVE A 10:00AM CHECK-OUT / CHECK-IN STARTING AT 4:00PM
Thanks for your business and we hope you enjoy your stay in our property!
CONFIRMATION/CANCELLATION
Reservations will be considered confirmed upon receipt of the 50% Reservation Deposit along with review and acceptance of these Terms & Conditions. A valid Credit Card number on file is required on all reservations. ALL CANCELLATIONS ARE SUBJECT TO A 10% CANCELLATION FEE. IF RESERVATION IS CANCELLED WITH LESS THAN A 30-DAY NOTICE 100% OF THE RESERVATION FEES ARE FORFEITED. NO SHOWS OR CANCELLATIONS LESS THAN 24 HOURS PRIOR TO ARRIVAL WILL RESULT IN 100% FORFEITURE OF THE TOTAL RENTAL AMOUNT. NO REFUNDS FOR EARLY DEPARTURE.
RENTAL PAYMENTS/DEPOSITS
The RESERVATION DEPOSIT is 50% of the TOTAL RENTAL AMOUNT and is due at the time of booking. Final 50% payment is due 30 days prior to arrival. Full reservation payment is due at the time of booking if arrival date is 30 days or less from the date of booking. NO REFUNDS FOR EARLY DEPARTURES OR LATE ARRIVALS.
MONTHLY STAYS ONLY – PAYMENTS
Final Deposit Payment : The BALANCE of your FIRST MONTH’S rental amount (Reservation Deposit) is due 30 days prior to arrival to satisfy the 1 month rent Reservation Deposit requirement.
Payment at Check-in: Upon check-in, you will be required to pay the full monthly rent in advance for your 2nd month. Rent for each additional month is due the 1st of each month thereafter. NO REFUNDS FOR EARLY DEPARTURES.
PAYMENT METHODS
Payments may be made by cash, check or credit card (MASTERCARD and VISA only, Debit Cards are considered credit cards). If you pay for your entire stay by cash or check, you may deduct the Non-Cash Fee from the total balance due. Once the Non-Cash Fee has been deducted, should you make a non-cash payment (with exception of security damage deposit), this discount will be added back into the total amount due. If paying by credit card, this cash discount will be included in your total due. If paying by check, mail to the address above for your specific rental location.
DAMAGE POLICY
As a condition to the rental of all vacation properties, {companies.name} reserves the right to charge the guest’s credit card for any and all uncovered guest/invitee caused losses and damages sustained to the vacation property throughout the duration of their period of occupancy. A $50 non-refundable Damage Waiver Fee is required for all reservations and is included in the Transaction Fee. The Damage Waiver Fee covers reported accidental or inadvertent damages that occur during the rental period in an amount up to $1,000.00. If, upon check-in, there are any existing damages to the property or maintenance issues, the Guest must notify ERA Fernandina Beach Realty within two (2) hours of arrival (if you arrive after hours, report to the office the next business day). If accidental or inadvertent damages occur during the rental period, the Guest must notify ERA Fernandina Beach Realty in writing within twenty-four (24) hours of the incident to be eligible for coverage.
The Damage Waiver Fee does NOT cover the following:
1. Intentional damages caused by Guest or Guest’s invitees;
2. Theft by Guest or Guest’s invitees;
3. Willful or gross negligent behavior by Guest or Guest’s invitees;
4. Removal of items from the property, including moving items to another property, by Guest or Guest’s invitees;
5. Unauthorized entry into the homeowner’s closet by Guest or Guest’s invitees;
6. Unauthorized animals (excludes lawful service animals) brought into the rental property by Guest or Guest’s invitees;
7. Breach of any Rental Policies and Rental Agreements, including but not limited to, any fines imposed on Fernandina Beach Realty or on the homeowner imposed by any condominium or homeowner’s association, or any governmental or regulatory entity as a result of any violation of law, ordinance, rule or regulation;
8. Extensive cleaning required at check-out caused by Guest or Guest’s invitees;
9. Damages as a result of smoking by Guest or Guest’s invitees;
10. Damages incurred as a result of excess occupancy or parking limits by Guest or Guest’s invitees; or
11. Any other fines levied against the Guest or Guest’s invitees;
The Damage Waiver Fee is null and void upon Guest’s departure and any unreported damages discovered by ERA Fernandina Beach Realty will be the sole responsibility of Guest. In the event of any uncovered/unreported guest/invitee-caused loss or damage to the vacation property, including, but not limited to, undue cleaning, eviction, service calls, service charges, fines/assessments, repairs or replacements, plus all applicable taxes, {companies.name} is hereby granted the right to charge the guest’s credit card. By written or electronic endorsement of this agreement, the guest hereby agrees to pay for all such charges, as defined above and on the proceeding pages. Previously listed items and additional charges exceeding the amount covered will be dealt with through conventional means of charging the Guest’s credit card on file for the amount of exceeded damages or replacement costs. The Guest will be notified in writing of any excess damage. If the Guest fails to pay the amount due to ERA Fernandina Beach Realty for unreported or non-covered damages, ERA Fernandina Beach Realty reserves the right to exercise any legal rights available to pursue the amount owed from the Guest. This Damage Waiver Fee is provided by and administered by ERA Fernandina Beach Realty and is NOT an insurance policy.
UPON ARRIVAL
If there are concerns or issues with your rental property, please immediately contact our office or answering service after hours. No refunds or considerations are given unless we are notified of problems during your stay.
EMERGENCIES/MAINTENANCE
In the event of a problem getting in the vacation rental or if there are problems with condition or functionality of the vacation rental, please immediately contact the s{companies.name} office or answering service after hours at {companies.local_phone}. If it is after office hours and the issue is an emergency we will return your call as soon as possible. Emergencies are considered to be power outages, A/C outage, water issues, plumbing issues, etc.
ARRIVAL TIME
Check-in is 4:00pm. We do our best to have your accommodations available by this time. Peak times and holidays are especially difficult, so please understand we are working hard to have your unit available as soon as possible. If you will be arriving after 5:00pm, please notify our office so we can make arrangements for you to obtain keys.
DEPARTURE TIME
Check-out time is scheduled by 10:00am. Late check-outs will delay our tight cleaning schedule and must be avoided. Keys must be returned to the rental office. Key drops are provided for early departures.
NUMBER OF GUESTS
The total number of people occupying a unit AT ANY ONE TIME MUST NOT EXCEED the maximum occupancy shown for your unit. NO EXCEPTIONS. if an excessive number of people are found in your unit, you will be asked to leave and NO REFUNDS WILL BE GIVEN. The rate as outlined in this agreement is for {reservations.unit_max_occupants} people.
AGE REQUIREMENTS/GROUP RESTRICTIONS
It is the policy of ERA Fernandina Beach Realty, Inc. to rent to individuals who are 25 years or older (ID will be required at check-in). We cannot allow a group defined as unrelated adults, high school students, college students or any other type situation not meeting the age requirements stipulated herein. Should ERA Fernandina Beach Realty, Inc.’s personnel ascertain that a non-qualified group is occupying a property in violation of the age requirement; the group is subject to immediate termination of the agreement with no refund. ERA Fernandina Beach Realty, Inc. reserves the right to refuse a requested rental; cancel any existing reservation; refund any deposit already received; and/or terminate current occupancy WITHOUT refund if the occupancy, in our opinion, is detrimental to the property and its owner, whom we represent. Our properties cannot be used for parties, weddings or large family reunions due to City Ordinance and Fire Code. We will also not tolerate complaints of loud noise and underage drinking. Any of these situations will result in EVICTION WITHOUT ANY REFUNDS BEING ISSUED.
LINENS, TOWELS & SUPPLIES
Towels, sheets, pillows and blankets are not meant for outside use. Please bring your own beach towels and/or beach blankets. Guests are responsible for maintaining the condition of all linens (Linens ARE NOT PROVIDED in unit: 1912 Sunrise so please bring your own). An initial set up supply of trash liners, paper towels, toilet paper and soap is provided. Additional supplies are the responsibility of the guest.
SMOKING
Smoking is not permitted in any {companies.name} property. If there is any tobacco smell in the property after your departure, you will be charged a $250 carpet cleaning/deodorizing fee.
PLUMBING
Do not put any feminine products in the toilet. Plungers are provided if a clog occurs. Please do not pour grease down the drain.
PARKING
Each property has parking restrictions. Please ask your agent for more information if you have several vehicles. We do have limited parking for extra vehicles or oversized vehicles off site.
DOGS
DOGS ARE ONLY ALLOWED IN THE DESIGNATED “DOG FRIENDLY” PROPERTIES. Check your property online or ask agent to confirm it is Dog Friendly. Dog Friendly properties require a non-refundable pet fee of $250. Local boarding is available and many local facilities. If pets are found to be present in a NON DOG FRIENDLY property, you will be asked to leave and no refund will be given and you will incur a $250 fee. Dogs must be older than 2 years old and not weigh more than 50lbs.
SUBSTITUTION OF ACCOMODATIONS
if this property becomes unavailable prior to your arrival, from circumstances beyond our control (such as property sold to another owner, unforeseen construction, etc.), we will make every attempt to move you to a comparable property. If a comparable property is unavailable, you will have the option of either selecting from our other available properties (an increase in rental fee may apply) or a refund of your total rents paid. We will make every attempt to notify you as soon as possible if a substitution must be made.
FREE INTERNET/TELEPHONES
Some properties have complimentary internet services available. These services are contracted with and provided by a third party therefore, we do not have control of the quality or availability of this service. The service is not guaranteed and will not warrant discounts or emergency services. Telephones are available in some units for local calls only.
FURNISHINGS
Each rental property is privately owned and furnished according to the owner’s individual style. Basic equipment and furnishings for a comfortable vacation are provided. If you move furniture while occupying the property, you must return furniture to its original position prior to departure. Failure to comply will result in a $50 fee
RIGHT OF ENTRY
Guest(s) agree that {companies.name} reserves the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements as we may deem appropriate.
TRAVEL INSURANCE
Travel Insurance has been added to this Agreement. Please review the information regarding this insurance online at www.vacationrentalinsurance.com/330CERT. Travel Insurance can help protect you from certain unexpected risks offering protection for Trip Cancellation, Trip Interruption and Travel Delay. There is a “10-day free look” period. You cannot cancel after the 10 day period and you may not cancel or purchase a policy after you have departed for the trip.
SECURITY & SAFETY RISKS
Always lock doors and windows when you leave the vacation rental! When you rent the vacation rental, you assume responsibility for it and its contents, as well as your personal property. {companies.name} does not assume any responsibility for injuries resulting from your failure to use due caution. Children must be supervised at all times. Candles are not allowed due to fire hazard except citronella candles in buckets outside, or supplied emergency candles in case of power outage.
INDEMNIFICATION & HOLD HARMLESS
While {companies.name} and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. {companies.name} and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and barbeques) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. {companies.name} and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees, their heirs, assigns and successors in interest for good and valuable consideration, hereby agree to forever release and hold-harmless and indemnify {companies.name}, the legal Owner, their heirs, assigns, successors and the Condominium Association (if applicable) in interest, from any and all liability for claims, actions, causes of action, damages, injuries or legal fees relating in anyway whatsoever to the use by the above referenced tenants and their guests located on the premises stated in this agreement.
I HAVE READ AND AGREE TO ABIDE BY THE RULES AS OUTLINED ON THIS AGREEMENT. I AM ALSO DECLARING THAT I AM AT LEAST 25 YEARS OF AGE. BY PROVIDING A CREDIT CARD NUMBER I AM AGREEING TO HAVE THE RENTAL AMOUNT AS LISTED ON THIS RESERVATION AND/OR ANY UNCOVERED DAMAGES TO THE UNIT CHARGED TO MY CREDIT CARD.
ERA Fernandina Beach Realty/Amelia South/Amelia by the Sea/Oceans of Amelia
Main Office: 2057 S. Fletcher Ave.
Fernandina Beach, FL 32034 USA
904-261-4011
info@ameliavacations.com